SHIPPING
Welcome to YourWonderland Shipping!
We are delighted to bring the magic of YourWonderland right to your doorstep. Below, you'll find all the details about our shipping policies, methods, and timelines.
Shipping Options & Rates
- Standard Shipping: $5.95 (Free for orders over £65)
Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order on our website under the "ORDER TRACKING" section or directly through the carrier’s website
https://yourwonderland.co/apps/track123
Delays and Issues
While we do our best to ensure timely delivery, please understand that shipping times may be affected by factors beyond our control, such as weather conditions, carrier delays, and customs processing. If you experience any delays or issues with your shipment, please contact our customer service team at info@yourwonderland.co.
Lost or Damaged Packages
If your package is lost or arrives damaged, please reach out to us immediately at info@yourwonderland.co . We will work with the carrier to resolve the issue and ensure you receive your order as soon as possible.
Contact Us
For any questions or concerns regarding shipping, please don’t hesitate to contact our customer service team:
- Email: info@yourwonderland.co
- Phone: +447448929700
- Hours: Monday - Friday, 9 AM - 7 PM
Thank you for choosing YourWonderland. We appreciate your business and look forward to delivering a little bit of magic to your door!